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RCN down today. (UTC timezone : 08:24:53)
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Desktop and laptop have no internet. Almost impossible to get human on line. Tivo partially working. Rep offered protection plan which I denied. Monthlybprotection plan wouldbcover cost of tech visit?
Been out since 12:30am. Can't reach human, automation said it would be back 3:30am, then 6:30qm, then 9:30am. Still no internet nor TV. What's up????