Grande

Grande Down Reported

Grande is UP

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Grande Down Outage Chart

Grande down today. (UTC timezone : 05:31:58)


(Average Rating 1.0 Based on 1 rating)
Most Reported Problems
  • Log in (66%)
  • App (20%)
  • Internet (13%)
  • Denton (0%)
Most Reported City

Having problems in Grande? Complain here:


Grande Contact Number

1-844-357-0942

Grande Support Email

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  • 07-Aug,2020
    Internet

    Customer service lines sre done too. Bad service.

  • 25-May,2020
    Internet

    Always off and on. Their hardware the provide and charge ridiculous fees for is cheap and not reliable. Called tech support three time to find out we are in an outage area. These people are fools!!!!!!!!!!!!!!!!!!!

  • 20-Apr,2020
    Internet

    Grande in Austin outage

  • 12-Nov,2019
    Internet

    Very sketchy internet at Craddock and Hughson in San Marcos, TX 11-11-2019 at 6:00 pm I called tech, they rebooted from THEIR side, not my modem, still sporadic

  • 12-Nov,2019
    Internet

    Very sketchy internet at Craddock and Hughson in San Marcos, TX 11-11-2019 at 6:00 pm

Related tweets by user


  • ambnoelle
    05-Feb,2023
    @ambnoelle

    @grandecom Ha!! No where close to #1 just because you got it in one market means nothing. Horrible support in Texas…

  • grandecom
    05-Feb,2023
    @grandecom

    @ThatBetchMarina Hello! If you are still experiencing issues please send us a message. We will be happy to assist!…

  • Ryan_Bovee
    05-Feb,2023
    @Ryan_Bovee

    @grandecom Almost 26 hours since you’re saying service was ‘restored’ - our internet is still down; we never lost p…

  • whats_golden
    04-Feb,2023
    @whats_golden

    @grandecom The broadband network is still down according to your automated system. Any ETA on when that will be restored?

  • grandecom
    04-Feb,2023
    @grandecom

    The damage to our fiber network caused by the storm has been repaired and services were restored at 4:45pm today. S…

  • __StarkLord__
    03-Feb,2023
    @__StarkLord__

    @grandecom So commercial power outages are referring to Astounds power being out?

  • __StarkLord__
    03-Feb,2023
    @__StarkLord__

    @grandecom When you say "commercial power outages", are you referring to the type of customer (residential vs commercial)?

  • grandecom
    03-Feb,2023
    @grandecom

    Some TX customers may be experiencing service disruptions due to commercial power outages caused by the storm. As p…

  • grandecom
    03-Feb,2023
    @grandecom

    A select group of customers may be experiencing service disruptions due to commercial power outages caused by the w…

  • MathisBobette
    03-Feb,2023
    @MathisBobette

    So, @grandecom, we’re coming up on the third day with no service in Austin from you guys AGAIN. How many more days…